Privacy Policy
SilverBirch Hotels & Resorts LP and its affiliates and partner (collectively, “SilverBirch”, “we” or “us”) are committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to your personal information, which we have in our possession. Accordingly, this Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.
COLLECTION OF PERSONAL INFORMATION
We collect the personal information you provide us when you enquire about SilverBirch Hotels & Resorts or apply for a position with us. The personal information we may collect includes your name, telephone number, e-mail address, and preferred language of communication. To the extent that you do provide us with this or other non-required information, its use and disclosure will be governed by the terms of this Privacy Policy.
We also may automatically collect general anonymous information related to your use of our website, such as the date and time you visit the website and the pages you visit on the website. In addition, we collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website. The technology used to gather “cookie” information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons. This statistical information helps us to understand how our website is used (e.g., identifying which pages or sections are most popular and the peak activity times), which assists us in planning for future improvements to the website to better meet our visitor’s needs.
DISCLOSURE OF PERSONAL INFORMATION
Except as expressly set out in this Privacy Policy, we will not sell, transfer or otherwise disclose any of your personal information to any third party (including any of our marketing partners) without your consent.
We must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
SECURITY OF PERSONAL INFORMATION
We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information to employees and service providers of SilverBirch Hotels & Resorts who require such information for the purposes set out above. We have entered into agreements with our service providers to safeguard the personal information in their possession. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.
THIRD PARTY LINKS
Our website may contain links to third party websites, including websites related to hotels operated by SilverBirch Hotels & Resorts. Any such websites are not under SilverBirch Hotels & Resorts’ control, and SilverBirch Hotels & Resorts does not assume any responsibility for the manner in which the operators of such third party websites treat your personal information. We strongly encourage you to read the privacy statements of all such third party websites as their policies may be materially different from this Privacy Policy.
HOW TO CONTACT US
If you have any enquiries or comments about this Privacy Policy, please contact privacy@silverbirchhotels.com. To contact us by phone, please call toll free 1-800-431-0070 or in Vancouver 604-646-2447.