About Us:
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.
Position Details:
Position Title: Room Attendant
Department: Housekeeping
Location: Delta Hotels Halifax Downtown, NS
Reports To: Housekeeping Manager
Employment Type: Union Hourly, Full-Time
Full-time: 28-40 hours per week
Rate of pay: $17.38 to $18.38
Shifts: Will include evenings, weekends and holidays
Start: April 2026
General Overview:
Under the direction of the Housekeeping Manager, at Delta Hotels Halifax Downtown, our Room Attendants are the heart of our guest experience, responsible for creating a clean, comfortable, and welcoming environment in every guest room. Our Room Attendants attention to detail and care ensure that each guest feels valued and at home from the moment they arrive.
Key Responsibilities:
- Embrace all Delta Hotels standards and our Vision, Mission, and Values.
- Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently, and politely to all requests.
- Help create a positive work environment through teamwork and cooperation with peers and team leaders.
- Actively participate in monthly departmental communication meetings.
- Contribute to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire Safety training, and working in a safe manner.
- Friendly and enthusiastic individual with a neat, professional appearance.
- Clean assigned guestrooms daily to standards after a successful training period.
- Be able to work independently to complete a daily assignment of guest rooms.
Qualifications:
- Demonstrates exceptional guest service skills with a passion to continually anticipate and exceed guest expectations.
- Exceptional interpersonal, communication, and organizational skills as well as a keen eye for detail are essential.
- Able to organize job tasks efficiently, be thorough and exact with details, provide quality guest service, and work with minimal supervision.
- Reliable and flexible to work varied shifts.
- Must be capable of handling a physically demanding workload, including lifting, pushing carts and standing for long periods of time.
- Reliable individual; flexible to work varied shifts, including evenings and weekends.
- A team player; able to communicate effectively.
If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!
SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.
SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Notice to potential job applicants:
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.