Overnight Houseperson (hourly)

About Us: 

SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.  

Position Title: Overnight Houseperson  

Department: Housekeeping 

Location: Halifax Downtown, NS 

Reports to: Housekeeping Manager 

Employment Type: Hourly, Full-Time 

Availability: Full-Time: 28 – 40 hours/week 

Rate of Pay: $17.76 – $18.76 per hour 

Start Date: April 2026 

General Overview:  

The Housekeeping team is responsible for the overall cleanliness of the hotel, including guest rooms and public spaces. This is an excellent front-line opportunity for someone looking to begin a career in the hotel industry. 

Fast-paced and dynamic, the Overnight Houseperson role is essential to daily operations and overall guest satisfaction. This multi-faceted position supports both guests and team members by maintaining public areas, restocking supplies, and responding promptly to requests. Duties are typically divided between janitorial functions and deliveries/restocking. 

Key Responsibilities: 

• Maintain cleanliness of public areas, including the lobby, hallways, washrooms, elevators, pool, and fitness center. 

• Respond to guest requests by delivering items such as amenities, pre-packaged food, and cots. 

• Restock complimentary items in the Elite Pantry (a self-serve lounge for Elite-level guests). 

• Restock of Room Attendant supplies in housekeeping storage area. 

• Occasional overnight support for laundry operation (i.e. loading washers or dryers).  

• Retrieve and organize supplies for guest-facing departments. 

• Serve as the initial contact for minor maintenance issues when the maintenance team is unavailable. 

• Complete project work such as scheduled carpet shampooing or deep cleaning of public spaces. 

• Uphold all brand and property standards for cleanliness, safety, and guest service. 

• Perform other duties as assigned by leadership. 

This role requires someone who is: 

• Versatile and resourceful – able to adapt to different tasks and support various departments. 

• Guest-focused – dedicated to exceeding expectations for both guests and team members. 

• Team-oriented – actively contributes to a positive, collaborative work environment. 

• Empowered and proactive – takes initiative and addresses concerns efficiently and professionally. 

• Detail-oriented and safety-conscious – follows all safety standards, WHMIS, and fire protocols. 

• Engaged communicator – participates in team meetings and embodies our Vision, Mission, and Values. 

Other Abilities, Skills and Competencies: 

• Friendly, enthusiastic demeanor with a neat, professional appearance. 

• Strong guest service skills with a genuine desire to exceed expectations. 

• A keen eye for detail and cleanliness. 

• Well-organized with the ability to work independently and efficiently. 

• Reliable and flexible, with availability for varied shifts including evenings, overnights, weekends, and holidays. 

• Physically capable of lifting 25–50 lbs, pushing carts, standing for long periods, and performing repetitive movements. 

• Self-motivated, able to solve problems, take initiative, and complete tasks with minimal supervision. 

Working Conditions: 

• Fast paced environment that is often demanding. 

• Stand, walk and remain on feet to perform job duties for entire shift duration. 

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

• Use of cleaning chemicals. 

• Available for working a variety of shifts which includes weekends, statutory holidays, evenings and overnights as required. 

Additional Information: 

Unionized Hotel 

Shifts: 8.5-hour shifts from 11PM to 7:30AM, Fridays, Saturdays, Sundays, or additional for vacation coverage needs 

If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!   

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.  

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.  

Notice to potential job applicants:  

If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.