We are looking for a full time Assistant Manager, Housekeeping at the Residence Inn by Marriott Vancouver Downtown. Reporting to the Manager, Housekeeping, the Assistant Manager, Housekeeping is instrumental in achieving the highest quality of cleanliness for the overall hotel. This role will also assist on delivering on the guest experience promise and support good public and employee relations.
Salary: $47,469.78 – $55,963.73 plus:
- Health & Dental benefits
- RRSP Matching
- Employee & Family Assistance Program
- Hotel discounts worldwide!
Skill, Knowledge and Abilities Required:
- Coordinate and supervise the daily activities of the housekeeping, and janitorial teams.
- Develop a strong team of associates through effective leadership.
- Deliver excellent and prompt guest service.
- Responsible for guest corridors, rooms, and other specific areas of the hotel as assigned.
- Daily auditing of Room Attendants to ensure SilverBirch standards are consistently met.
- Performance management of assigned associates; including training and coaching in accordance with policies, procedures and standards.
- Proactively address any day-to-day operational concerns, determining appropriate solutions and action to be taken.
- Comply with all safety regulations of assigned tasks, while ensuring a clean and safe working environment.
- Actively participate in the hotel health and safety program. Ensure that all associates are familiar with and in compliance with WHMIS and Health & Safety policies and procedures.
- Adhere to all environmental policies and programs as required.
- Assume duties of Housekeeping Manager in their absence.
- Other related duties and projects as assigned.
Skill, Knowledge and Abilities Required:
- Excellent guest service orientation.
- Highly organized and detail oriented with a passion for cleanliness.
- Works well under pressure and without supervision.
- Able to perform well in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong teamwork skills.
- Ability to motivate, train and develop team members.
Working Conditions:
- Able to push, pull, and lift up to 50 lbs and to bend and kneel with comfort.
- Fast paced environment.
- Stand, walk and remain on feet to perform job duties for entire shift duration.
- Use of cleaning chemicals.
- Evening, weekend, and holiday working hours required.
Experience, Training and Education:
- 2 years previous supervisory and/or training experience.
- Experience with Property Management systems and Microsoft Office.
- High school diploma required
SILVERBIRCH HOTELS & RESORTS IS SUPPORTIVE OF WORKFORCE DIVERSITY AND ENCOURAGES APPLICATIONS FROM QUALIFIED INDIVIDUALS.
SILVERBIRCH HOTELS & RESORTS WELCOMES AND ENCOURAGES APPLICATIONS FROM PEOPLE WITH DISABILITIES. ACCOMMODATIONS ARE AVAILABLE UPON REQUEST FOR CANDIDATES TAKING PART IN ALL ASPECTS OF THE SELECTION PROCESS.
NOTICE TO POTENTIAL JOB APPLICANTS
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts
- does not require job applicants to pay a fee for a job application or opportunity; and
- does not make unsolicited offers of employment.