SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.
ROOM ATTENDANT – GENERAL OVERVIEW
The Housekeeping team is responsible for the overall cleanliness of the hotel, including guest rooms and public areas. This is an excellent front-line opportunity for someone looking to begin a career in the hotel industry.
Room Attendants play a vital role in the guest experience by ensuring each guest room is clean, welcoming, and ready for arrival. This position requires the ability to work independently, attention to detail, and a commitment to upholding cleanliness standards. Room Attendants typically work by themselves, completing a daily list of assigned rooms.
This role requires someone who is:
Guest-focused – genuinely committed to exceeding guest expectations.
Detail-oriented – ensures thoroughness in every room and task.
Reliable and self-motivated – able to work independently and complete tasks efficiently.
Qualifications, Abilities, Skills, and Competencies
• Friendly, enthusiastic demeanor with a neat, professional appearance.
• Strong guest service skills with a genuine desire to exceed expectations.
• A keen eye for detail and cleanliness.
• Well-organized with the ability to work independently and efficiently.
• Reliable and flexible, with availability for varied shifts including evenings, weekends, and holidays.
• Physically capable of lifting 25–50 lbs, pushing carts, standing for long periods, and performing repetitive movements.
• Self-motivated, able to solve problems, take initiative, and complete tasks with minimal supervision.
Position Details
Full-Time Availability: 32–40 hours per week
Rate of Pay: $18.20 (After Probation) Start Date: Immediate