Meticulous. Dynamic. Detail-Obsessed. (And Always One Step Ahead.)
Sound like you? If you thrive on leading a team to impeccable standards, solving challenges with precision, and creating spotless, welcoming spaces—then your next career move is here at Hotel Halifax!
Who We Are
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.
Hotel Halifax is re-branding to Delta Hotels by Marriott in 2025, and we need a dynamic Housekeeping Manager to lead our housekeeping team through this exciting transition! You’ll lead our housekeeping and janitorial operations, ensuring sparkling clean spaces, managing schedules and staffing like a pro, and creating a safe and welcoming environment for everyone to enjoy!
Why You’ll Love Working with Us
Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!
- Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Competitive and Achievable Incentive Plan, Generous Time Off, Comprehensive Insurance, RRSP Matching, Exclusive Hotel Discounts, etc.
- Premium Perks: Complimentary covered parking, staff meals, F&B discounts, dry cleaning, and free access to our fitness center and pool.
- Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3000 courses.
What You’ll Do
Guest-Centric Culture: Foster a service-driven environment where team members engage guests at every touchpoint, consistently going above and beyond to anticipate and exceed expectations.
Lead & Inspire: Direct a high-performing housekeeping team, ensuring flawless execution of hotel cleanliness standards through training, coaching, and motivation.
Optimize Operations: Manage schedules, room availability, and staffing to adapt to occupancy demands while maintaining efficiency.
Drive Guest Satisfaction: Implement rigorous cleaning and inspection programs, address feedback proactively, and turn challenges into wins.
Resource & Budget Mastery: Oversee inventory, purchasing, and cost control for supplies and equipment while staying within budget.
Innovate & Improve: Leverage technology and sustainable practices to enhance efficiency and elevate service standards.
Safety & Compliance: Ensure a safe, healthy workplace by enforcing protocols and promptly addressing maintenance or security concerns.
Strategic Leadership: Develop action plans, set goals, and lead renovation or special projects to exceed departmental targets.
Team Excellence: Conduct performance reviews, foster associate growth, and maintain a motivated, productive team.
How You Excel
Education & Credentials: High school diploma (Hospitality Management diploma a plus). Brand experience in hospitality preferred.
Proven Leadership: 3-5 years of housekeeping experience with a track record of leading teams to exceptional standards in hospitality.
Tech-Savvy & Organized: Proficient in MS Office and property management systems, with sharp organizational and problem-solving skills.
Detail-Oriented Perfectionist: Meticulous, thorough, and committed to delivering consistent, high-quality results.
Dynamic Communicator: Strong supervisory skills with the ability to delegate, motivate, and resolve issues efficiently.
Independent & Driven: Self-motivated with the ability to lead projects and teams with minimal supervision.
How We Thrive in Our Working Environment
At Hotel Halifax, our housekeeping team operates at the pulse of hospitality—where precision meets pace. This is a hands-on leadership role for those who excel in active, dynamic settings.
- Where You’ll Shine:
A fast-paced, physically engaging environment where you’ll lead by example—standing, walking, lifting (up to 50 lbs), and bending throughout your shift.
A blend of operational hustle and strategic focus, with exposure to cleaning chemicals and the tools of our trade.
- When You’ll Shine:
Hospitality never sleeps, and neither do our standards. This role includes evening, weekend, and holiday shifts, balanced with a culture that prioritizes teamwork and wellbeing. Flexibility is key, and so is respecting your time to recharge.
If you’re energized by motion, detail, and the pride of a spotless space, you’ll fit right in.
SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.
SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Notice to potential job applicants:
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.