Mobile Check-Ins

SilverBirch Hotels & Resorts Introduces Hilton’s Mobile Check-in and Room Selection App To Enhance Guest Experience

Mobile Check-InsVancouver, BC, December 10, 2014 – SilverBirch Hotels & Resorts is excited to introduce Hilton Hotels’ digital check-in and room selection for Hilton HHonors  members staying at DoubleTree by Hilton™ West Edmonton and DoubleTree by Hilton™ Hotel and Conference Centre Regina. Guests will have the convenience of checking-in and selecting their room location by signing into their Hilton HHonors accounts on their mobile devices before arriving at the hotel.

“Nobody likes to wait in line so the digital check-in is an innovative way to eliminate our guests’ wait time at the front desk,” says Steve Giblin, President & CEO of SilverBirch Hotels and Resorts. “At SilverBirch, we are always looking for ways to deliver exceptional guest experiences and enhance their stay at our hotels. By making the check-in process more streamlined, our guests can travel stress-free and we’re giving them more choice and control over their hotel stay using technology.”

The digital check-in is a simple process. Once a room is booked directly on the property website, guests who are Hilton HHonors members can log on to their HHonors accounts at 6 a.m. the day before a booked stay to check-in and choose their preferred room. Guests can then further customize their stay by selecting upgrades or submit requests for specific amenities and services. At the end of their stay, guests can bypass the front desk and their bill will be automatically emailed to them.

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Marriott, Hilton and Radisson.

For more information, please contact:
Stacey Morton
SilverBirch Hotels & Resorts
Judy Huang
NATIONAL Public Relations