Vancouver, BC, May 30, 2014 – SilverBirch Hotels & Resorts is proud to announce that three employees at our Edmonton hotel properties have been recognized at the 14th Annual You’re Welcome Edmonton Awards Gala, which is a tourism industry event that recognizes individuals who take pride in providing warm, friendly guest service and a commitment to excellence.
The winners include:
- Outstanding Housekeeping Award – Lazaro (Isa) Carranza, Ramada Edmonton Hotel & Conference Centre
- Outstanding Guest Services (accommodations) Award – Shannon Pompu, DoubleTree by Hilton™ West Edmonton
- Outstanding Retail Services Award – Ben Medina, Radisson Hotel Edmonton South
“Congratulations to Isa, Shannon and Ben. We are absolutely thrilled they were recognized by You’re Welcome Edmonton,” says Steve Giblin, President and CEO of SilverBirch Hotels & Resorts. “We strive for excellence in customer service and we are focused on creating an outstanding experience for our guests. We are proud of the efforts our employees make, and it is gratifying to have their efforts recognized in this way.”
The 14th Annual You’re Welcome Edmonton Awards Gala recognized 18 individuals who have shown exemplary customer service throughout the Greater Edmonton area. Nominations come from those who experience this service first-hand, including visitors, local customers, peers and co-workers. The program began in 2000 and has grown to include over 100 organizations from the retail, restaurant, venue, transportation and hospitality sectors.
About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages over 20 hotels and resorts across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Marriott, Radisson, Hilton, Quality and Best Western. www.silverbirchhotels.com
For more information, please contact:
SilverBirch Hotels & Resorts