02 Oct SilverBirch Hotels & Resorts Celebrates Outstanding Employees
Vancouver, BC, October 2, 2014 – SilverBirch Hotels & Resorts is proudly recognizing two employees for their outstanding achievements and contributions: Meghan Stewart of Best Western Charlottetown is the Associate of the Year and Yuriko Jin of Hilton Montreal Bonaventure is the Leader of the Year.
“Our hotels are built to provide guests with the best amenities and comfort, but it is really the incredible people who interact with guests directly that make our guests’ stays really memorable,” says Steve Giblin, President and CEO of SilverBirch Hotels & Resorts. “Meghan and Yuriko have both demonstrated that values-driven service is the heart of our business and their recognition is well deserved.”
Meghan Stewart, a Breakfast Room Attendant at Best Western Charlottetown, is being recognized for taking initiative and going above and beyond her role to provide better breakfast service to guests. She took on the challenge of improving the hotel’s breakfast service by helping create a new menu that focuses on quality and healthier ingredients. She also underwent food safety training and developed a process that helped the hotel reduce waste. Meghan’s efforts resulted in a significant increase in guest satisfaction for breakfast service.
Yuriko Jin, Revenue Manager of Hilton Montreal Bonaventure, is described as “an amazing person who challenges and inspires others”. Her passion for her role makes her one of the most accurate forecasters among all revenue leaders in the Hilton brand. Yuriko’s goal oriented, strategic and supportive leadership approach has inspired her team to echo her commitment to ensure the hotel’s revenue goals are met.
About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages over 20 hotels and resorts across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Radisson, Marriott, Hilton, Quality, and Best Western . For more information, visit www.silverbirchhotels.com
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SilverBirch Hotels & Resorts