SilverBirch Hotels & Resorts


Vancouver, BC, April 19, 2017Doubletree by Hilton™ Hotel and Conference Centre Regina has won the 2016 Housekeeping Award of Excellence, beating out more than 300 hotels in the Americas for the honour.

“All of us are extremely proud to be recognized for the efforts we put into housekeeping,” says Denis Gilles, General Manager, Doubletree by Hilton™ Hotel and Conference Centre Regina.  “Our team is committed to ensuring outstanding guest experiences in everything we do.  Certainly, excellent housekeeping is something that our guests expect and our team delivers every day. So I want to congratulate the Housekeeping Team here for this well-deserved recognition.”

The award, issued by Hilton Inc., is in the category of hotels with 225 rooms or more in North, Central and South America.  Hotels are scored on quality assurance audits measuring cleanliness in guest rooms and suites.

“This is quite the honour for Denis and his team, especially when you consider how many hotels in the Americas they were up against,” says Jonathan Korol, President, SilverBirch Hotels & Resorts. “All of us at SilverBirch are proud of the achievement and congratulate the team for this outstanding recognition.”

About DoubleTree by HiltonHotel and Conference Centre Regina
DoubleTree by Hilton™Hotel and Conference Centre Regina is located in downtown Regina, just a 10 minute walk from shops, restaurants and business headquarters. The hotel offers easy access to popular Regina attractions, including concert venues and parks and the Regina International Airport is only 15 minutes from this modern hotel.

Guests unwind in comfortable guest rooms equipped with modern amenities designed to help them relax and stay productive, including an ergonomic workstation, complimentary WiFi, a 42-inch TV, a mini-refrigerator and luxury toiletries. This hotel is ideal for a successful social or business event, offering a wealth of MICE facilities, including the SilverBirch Conference Centre®, 11 meeting rooms and a ballroom suitable for 400 guests, a complimentary 24-hour business center and a dedicated team of event staff.  Meeting guests enjoy all-inclusive all day coffee breaks between meetings in the Connections Café® and energize after a busy day with the latest equipment in the complimentary 24-hour fitness center. A variety of delicious, healthy dishes prepared with Saskatchewan influences are available in the Wild Sage Kitchen & Bar® and the relaxed lounge bar is the perfect place to unwind with friends and colleagues.

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott, Hilton and Radisson. www.silverbirchhotels.com

-30-

For more information, please contact:

Stacey Morton
SilverBirch Hotels & Resorts
604.646.8787
smorton@silverbirchhotels.com
Samantha Kent
NATIONAL Public Relations
604.691.7391
skent@national.ca

Radisson Hotel Edmonton SouthEdmonton, Alberta, March 16, 2017 –The Radisson Hotel Edmonton South and Radisson Hotel Saskatoon each took home the Radisson President’s Award by the Carlson Rezidor Hotel Group. The award is given out to the top Radisson hotels demonstrating an outstanding level of enthusiasm and dedication to guest services.

“We are honoured to be recognized with the Radisson President’s Award,” says Patty Schweighardt, General Manager of the Radisson Hotel Saskatoon. “The entire team has embraced Radisson’s ‘Yes I Can!’
service philosophy and this award is a testament to their dedication to providing exceptional guest service and ensuring every guest has a memorable stay with us.”

The Radisson President’s Award recognizes hotels that have consistently provided exceptional guest satisfaction, maintained excellent quality performance review scores, and focused on product improvement.

“We are very proud of our entire team for winning this prestigious award,” says Schweighardt. “The President’s Award is a true reflection of the passion everyone brings to their work each day and pays tribute to their commitment, dedication and hard work.”

-30-

About Radisson Hotel Edmonton South
Ideally located in South Edmonton, the Radisson Hotel Edmonton South is just minutes from the International Airport, West Edmonton Mall and the city’s downtown core. The Radisson Hotel Edmonton South features 30,000 square feet of versatile meeting space including a signature SilverBirch Conference Centre®. This full service hotel offers an inviting atmosphere with warm hospitality and top-notch services, and is sure to please both business and leisure travelers.

About Radisson Hotel Saskatoon
The Radisson Hotel Saskatoon in Saskatchewan is a modern hotel featuring contemporary design and intuitive services. Located downtown the hotel offers breathtaking views of the South Saskatchewan River Valley and City Center. With 291 rooms and 19 floors, the Radisson Hotel Saskatoon boasts superior comforts, including high-speed Internet access, an indoor water park, on-site meeting and dining space and more. The Radisson Hotel Saskatoon has been awarded with a 4 Green Key Eco-Rating and a 3 Green Key Meeting Rating under the prestigious international Green Key Program, an Eco-Rating program which recognizes environmental performances in hotel industry. Aroma Resto Bar is located in the Radisson Hotel Saskatoon. Aroma introduces a dining and beverage experience that features Canadian cuisine with upscale comforts. The theme is fun-casual with the dining room and lounge built around a wood stone fired oven.

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott, Hilton and Radisson. www.silverbirchhotels.com

For more information, please contact:

Stacey Morton
SilverBirch Hotels & Resorts
604.646.8787
smorton@silverbirchhotels.com
Samantha Kent
NATIONAL Public Relations
604.691.7391
skent@national.ca
DoubleTree by Hilton™ West EdmontonHotel Recognized as “best of the best” around the world


Vancouver, BC, March 9, 2017
– Doubletree by Hilton™ West Edmonton has been recognized with four global awards. The awards include Employer of Choice, for the second consecutive year; Leader of the Year, recognizing General Manager Grant McCurdy; the CARE Cup, which recognizes hotels that “Create A Rewarding Experience” (CARE) for guests, fellow team members and for the communities in which they serve; and Hilton’s highest global recognition, the Connie Award, acknowledging the top Hilton Worldwide hotel for exceptional product and outstanding service.

“We are incredibly proud to be honoured with four awards recognizing our commitment to culture, leadership and guest experiences,” says Grant McCurdy, General Manager, DoubleTree by Hilton™ West Edmonton. “Our hotel team has an unwavering focus on providing outstanding guest experiences, and I want to congratulate everyone at the DoubleTree by Hilton™ West Edmonton for the well-deserved recognition.

The hotel bested hundreds of competitors from Alberta and around the globe. This is the second year Doubletree by Hilton™ West Edmonton has received the Employer of Choice designation from Alberta Hotel and Lodging Association. The designation requires an intense audit of the hotel’s strategy and practice and a comprehensive employee opinion survey.

The Connie Award is the highest hotel honour across all Hilton Worldwide brands, awarded to an elite few based on their exemplary performance. The Doubletree by Hilton™ West Edmonton beat out more than 400 competitors to win the CARE Cup. Awarded semi-annually, CARE recognizes the “best of the best” DoubleTree by Hilton™ hotels for bringing to life the brand’s globally-recognized CARE program.

Driving the hotel’s performance, McCurdy was also honoured with Hilton’s Leader of the Year Award, presented to the General Manager, Hotel Manager or Resident Manager that best represents the DoubleTree by Hilton Brand Promise in their hotel, with their management company and in the community.

“I’m honoured to be personally recognized,” says McCurdy. “These awards are an incredible recognition of our entire team’s commitment and dedication to creating exceptional experiences for not only our guests, but also for our team and community.”

About DoubleTree by Hilton™ West Edmonton
The DoubleTree by Hilton West Edmonton is the perfect oasis whether you’re travelling for business or pleasure. Centrally located, the hotel is minutes from West Edmonton Mall, home to great shopping, entertainment and dining.

Within the hotel’s 38,000 sq. ft. of flexible meeting space, you will find the state-of-the-art SilverBirch Conference Centre®, offering seven meeting rooms serving both small and large meetings and the Connections Café®, providing unlimited all day access to FREE wireless internet and a selection of inspiring morning and afternoon refreshments featuring espresso machines, an incredible assortment of homemade, small indulgences, and healthy treats – all at no extra cost.  Additional banquet space is available in the hotel where you can select from one of two grand ballrooms or choose one of 15 meeting rooms.

Dine at Stages Kitchen & Bar or discover a unique experience at the Mayfield Dinner Theater – combining Las Vegas style entertainment with an extensive buffet.

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott, Hilton and Radisson. www.silverbirchhotels.com

-30-

For more information, please contact:

Stacey Morton
SilverBirch Hotels & Resorts
604.646.8787
smorton@silverbirchhotels.com
Samantha Kent
NATIONAL Public Relations
604.691.7391
skent@national.ca

Fairfield Inn & Suites® by Marriott St. John’s NewfoundlandVancouver, BC, March 2, 2017 – SilverBirch Hotels & Resorts is proud to announce that nine of its hotels have received the Award of Excellence from Booking.com Guest Reviews for 2016. Based on more than 110 million reviews, the awards recognize hotel and other rental properties with the highest guest review scores.

Ranked on a scale of 1-10, SilverBirch’s award winning properties include:

 

“I am very proud of our teams’ hard work and dedication to delivering excellence,” says Jonathan Korol – Senior Vice President – Investment & Portfolio Management of SilverBirch Hotels & Resorts. “It’s an honour to be recognized by our guests. These awards are a wonderful acknowledgement of our hotels’ commitment to delivering extraordinary guest experiences.”

The annual Award of Excellence honours hotels for hospitality excellence as measured by their overall guest review score. Hotels recognized must have an average review score of 8 or higher out of 10 as displayed on Booking.com by December 31, 2016.

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott, Hilton and Radisson. www.silverbirchhotels.com

-30-

For more information, please contact:

Stacey Morton
SilverBirch Hotels & Resorts
604.646.8787
smorton@silverbirchhotels.com
Samantha Kent
NATIONAL Public Relations
604.691.7391
skent@national.ca

charlottetown-inn-slider4new

Vancouver, BC, December 1, 2016 – SilverBirch Hotels & Resorts announced today that the Best Western Charlottetown in Charlottetown, PEI, will be converted to a new independent identity, renamed Charlottetown Inn & Conference Centre, as of December 1, 2016. During the transition, the hotel remains open and hotel management and staff will deliver the usual high level of guest services.

Charlottetown and the province of Prince Edward Island are known for great hospitality. In this unique destination, launching the hotel as an independent property will give our associates more opportunity to draw on local resources and businesses to deliver a very authentic local experience for our guests, ”says Steve Giblin, President and CEO of SilverBirch Hotels & Resorts.

“We are excited to unveil the new name of our hotel and to extend our renowned warm and hospitable service to our loyal guests,” says Wayne Cotton, General Manager of the Charlottetown Inn & Conference Centre. “Our rates will remain very competitive and reflect the value and benefits that are included such as free daily hot buffet breakfast, free parking, free high-speed Internet and free local calls.”

Guests staying at the Charlottetown Inn & Conference Centre can expect quality service and comfortable guest rooms for leisure and family vacations, tour groups and business trips as well as flexible meeting and banquet facilities for meetings, training seminars and social functions. All within easy access to shopping, restaurants, historical landmarks, the waterfront and everything that Charlottetown has to offer.

About the Charlottetown Inn & Conference Centre
The Charlottetown Inn & Conference Centre is the ideal setting for overnight accommodations, meetings and social events for families, tour groups and individual business travelers. The Charlottetown Inn & Conference Centre offers 143 guestrooms, flexible meeting space for up to 200 people, 24 hour Fitness Centre, 24 hour Business Centre and a friendly team of professionals to serve you. Guestrooms at the Charlottetown Inn & Conference Centre free local calls and free wireless high-speed internet to keep our guests connected and a free hot breakfast buffet to kick start the day.
www.charlottetowninn.com

About SilverBirch Hotels & Resorts
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott, Hilton and Radisson. www.silverbirchhotels.com

-30-

For more information, please contact:

Stacey Morton
SilverBirch Hotels & Resorts
604.646.8787
smorton@silverbirchhotels.com