SilverBirch Hotels & Resorts


Position: Food & Beverage Supervisor

Title Food & Beverage Supervisor
Location Edmonton, AB
Hotel Radisson Edmonton South
Job Status Full Time
Job Information

SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Marriott, Hilton and Radisson.

 

We are looking for a Food & Beverage Supervisor at the Radisson Hotel Edmonton South in Edmonton, Alberta.

 

Reporting to the Director of Food & Beverage, the Food & Beverage Supervisor is responsible for assisting in the management of a full-service restaurant, in-room dining, bar, and banquets; dependent of which outlet requires coverage by shift. The supervisor will be trained and working in each of the departments of the Food & Beverage Division. The Food & Beverage Division’s objective by department is to achieve revenue, profit, labour, and customer satisfaction goals.

 

Duties & Responsibilities:

  • Maintain warm, hospitable guest relations in all guest contacts.
  • Meet or exceed budgeted goals in sales and profit margins of food and beverage departments.
  • Provide and support a fun, up-beat yet professional environment where Associates are trained to provide exceptional quality beverage and table service and receive regular performance feedback.
  • Build harmonious and effective working relationship with other departments.
  • Understand key financial data as required for budgeting and forecasting.
  • Prepare and review orders and complete monthly food and beverage inventories.
  • Assist with scheduling as well as completion, balancing and daily approvals of payroll.
  • Assist with regular performance planning and review meetings for associates.
  • Attend leadership meetings, committee meetings, BEO, and communication meetings as required
  • Assist in the operation of the POS system, including the inputting, and changing of menu items.
  • Other related duties as assigned

 

Preferred Education & Qualifications:

  • Minimum two years of experience in a management/supervisory position in the Food & Beverage industry
  • Must have Valid ProTect and ProServe Certifications
  • Food Safety Certification
  • Proficiency with Microsoft Office
  • Micros, Delphi, and Opera experience an asset Strong leadership abilities, including training and development
  • Demonstrated understanding of restaurant, in-room dining, banquets, and bar operations
  • Experience in hiring, scheduling, controlling costs and managing within a budget
  • Possess exceptional communication and customer service skills
  • Adaptable to changing situations and ability to work well under pressure

 

Working Conditions:

  • Normal office working conditions.
  • Shift work; early morning, late nights, mid-shifts
  • Working closely with multicultural team and guests
  • On the operational floor, setting up and breaking down functions, on feet for long periods of time, work involves: standing, walking, bending, pushing, pulling, and lifting.
  • Day, evening, weekend, and holiday hours as required by business.

If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!

 

Apply to:

Danika Packwood

38-humanresources@silverbirchhotels.com

www.silverbirchhotels.com

 

SILVERBIRCH HOTELS & RESORTS IS SUPPORTIVE OF WORKFORCE DIVERSITY AND ENCOURAGES APPLICATIONS FROM QUALIFIED INDIVIDUALS.

 

NOTICE TO POTENTIAL JOB APPLICANTS

If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts

  • does not require job applicants to pay a fee for a job application or opportunity; and
  • does not make unsolicited offers of employment.

 

If you have been approached by any entity engaging in such practices who claims to represent SilverBirch Hotels & Resorts, please advise us immediately by email at careers@silverbirchhotels.com and contact either the Canadian Anti-Fraud Call Centre at 1-888-495-8501 or the Royal Canadian Mounted Police.